Shopee Affiliate Help Center

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Getting Started on Shopee Affiliate

Introduction to Paid Partnership Program

How to Navigate the Paid Partnership Program

Payments

Cancellations & Disputes

Best Practices & FAQs

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Cancellations can be made during the “Unpaid”, “To Ship”, “To Receive”, and “To Publish” stages
Cancellation requests may be submitted using “Cancel Project” at the bottom of project details
Indicate the reason why the project needs to be cancelled
Cancellation requests require approval from seller.
Cancellations may be withdrawn before the seller has approved or rejected the request
Rejected cancellations require disputes to be raised
Cancellations may also be raised by the seller and require approval.
Use “Reject Cancellation” to reject the request and raise a dispute
Use “Accept Cancellation” to accept the request and cancel the project
Cancelled projects are terminated immediately and are irreversible

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