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Account Suspended

English Version

There are different scenarios of suspension or account restriction:

  • Account Suspended (Cannot Sign In) -  If you encounter this issue, contact Driver Support via Live Chat or the Help Center.

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  • Withdraw Suspended -  Ensure that your bank account details are correct and up to date.

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  • Account Suspended (Order Cancellations) -  For cancelled orders, please reach out to Driver Support through the Help Center for assistance.

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Tagalog Version

May iba’t ibang dahilan ng suspension o account restriction:

  • Account Suspended (Cannot Sign In) -  Kung makaranas ng ganitong problema, makipag-ugnayan sa Driver Support sa pamamagitan ng Live Chat o Help Center.

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  • Withdraw Suspended -  Siguraduhing tama at updated ang iyong bank account details.

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  • Account Suspended (Order Cancellations) -  Para sa mga orders na nakansela, makipag-ugnayan sa Driver Support sa Help Center para sa karagdagang tulong.

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