Hi, how can we help?
[Return Refund] How do I request a refund for perishable goods?
Para sa Taglish version ng article, basahin dito.
Perishable goods are products that have a short shelf life and may deteriorate quickly due to environmental factors (e.g. temperature, humidity). Examples include fresh produce, baked goods, cooked food, live products, chilled and frozen products, etc. You can raise a refund request as per usual for perishable goods.
Here are the following return/refund conditions that apply to perishable goods:
Perishable goods are non-returnable due to the nature of the products.
The solution to refund requests of perishable goods should always be Refund Only. Even if you select Return and Refund, your request will still be reviewed by a Shopee agent for a refund.
Learn more about what are the non-returnable items.
