Shopee PH Help Center
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How to Reply to My Enquiry? (ENG)
Para sa Taglish version ng article, basahin dito.
You can reply to an enquiry on the My Enquiries page. Just select an enquiry that you want to reply to > Reply > Enter your reply and you can also attach photos and relevant files to support the investigation of your enquiry. Wait for the agent to respond, and you will receive a notification on your Shopee Updates.
⚠️Note • You can attach a maximum of 8 photos or videos. • Always check for the floating Chat notification to keep track of your conversation with the live agent. |
Learn how to rate resolved enquiry and how to view status of enquiry.
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