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Brushing refers to the deceitful act of creating fake orders, reviews, followers, and likes to boost sales.  

• System detection of Order Brushing behavior from buyer accounts could lead to account suspension. 

• For seller accounts, Order Brushing could lead to penalty points and/or account suspension. Learn more here.

If you spot sellers who are engaging in brushing activities, you can report them to Shopee. 

Reporting brushed orders

If you realize that a seller has created fake orders to increase the sold count for a product listing, you can report the listing via the more options icon on Shopee App or Report via Shopee’s website > select Order Brushing > fill in Report Description > select Report or Send Report..

• Via Shopee App

• Via Shopee’s website

Reporting brushed reviews

If you find that a product listing has reviews that seem fake and are intended to mislead buyers about the quality of the product listing, you can report it via the more options icon on Shopee App or website. Select Report Abuse > select Other violations for your reason > fill in details > Submit.

• Via Shopee App

• Via Shopee’s website

Reporting a shop for brushed followers and/or likes

If you think that a shop’s followers and/or likes have been accumulated via illegal means, you can report the shop. To do so, select the more options icon on the shop’s homepage in Shopee App > select Report this user > select Others for your reason > fill in details > Report.