Hi, how can we help?

How do I cash-in my ShopeePay with Over-the-Counter? (TAG)

For the English version of this article, click here.



Pumunta sa ShopeePay Wallet > piliin ang Cash In > pindutin ang Over-the-Counter bilang payment method > pumili ng preferred bank > CONFIRM > ilagay ang Cash In Amount o pumili ng cash value > Pay Now.

 

362c089d86434b5199061ca85dd12176.gif


Pagkatapos mong piliin ang iyong preferred over-the-counter bilang payment method, i-verify ang iyong email > Pay > sundan ang mga instruction depende sa napiling payment channel. Siguraduhing magdala ng valid government-issued ID para ipakita sa mga over-the-counter transactions.



Para sa BPI, pumunta sa BPI Express Assist (BEA) kiosk sa alinmang BPI/BPI Family branch para magbayad ng cash payment, at ibigay sa teller ang exact amount na dapat bayaran para sa bills payment sa Dragonpay Corp.


Para sa BDO, pumunta sa alinmang BDO branch at punan ang blue cash deposit slip at ibigay ang slip kasama ang eksaktong halaga na dapat bayaran sa teller.



Para sa Chinabank, pumunta sa alinmang Chinabank branch at punan ang regular cash deposit slip at ibigay ang slip kasama ang eksaktong halaga na dapat bayaran sa teller.



Kung ikaw ay nag-overpayment o underpayment, maaaring kontakin ang Dragonpay Customer Support sa:

  • Contact Number: (02) 8 655-6820 (Lunes hanggang Biyernes 8:00 am – 6:00 pm)

  • Email: help@dragonpay.ph



Available Cash In Channels

Partners

Fees

Min. Cash In Amount

Linked Bank Accounts

MariBank

FREE

No min. amount required

BPI

Will be processed via the InstaPay network starting Aug 18, 2025

Partner may charge for this

service with varying fees

No min. amount required

UnionBank

Will be processed via the InstaPay network soon

No min. amount required

Transfer from Other

Banks and E-wallets

GCash, BDO, Maya, Metrobank, Landbank, RCBC, and more

Cash-ins from other e-wallets, bank apps, or websites

Partner may charge for this

service with varying fees

₱1

Over-the-Counter

Pay&Go Machines

Available at Mercury Drug, Uncle John's, Alfamart, Robinsons Supermarket, Shopwise, and more

FREE

₱500

Pawnshops

Cebuana Lhullier, Palawan Pawnshop, and Villarica Pawnshop

FREE

₱500

Payment Centers

ECPay

FREE

₱500

Department Stores

Robinsons Department Store and SM Bills Payment

FREE

₱500

Convenience Store

7-Eleven

Partner will charge

2% for this service

₱50


⚠️ Tandaan

Ang cash-in via Posible at TrueMoney ay available na lamang hanggang Nov 15, 2025. Hindi na supported ang TouchPay at RD Pawnshop at aalisin na rin sa petsang ito.Gumamit nalang ng ibang cash-in channels.

Are you satisfied with the article?
Satisfied
Unsatisfied