These Shopee Video Community Guidelines (these “Community Guidelines”) define what you cannot do on Shopee Video and apply to everyone and to all types of content on Shopee Video, including videos, comments, and links.
These Community Guidelines are a key part of and are supplement to our Shopee Video Terms of Service. Any capitalized terms used in these Community Guidelines that are not defined herein shall have the same definition as those given in the Shopee Video Terms of Service.
The list of what you cannot do in these Community Guidelines are not exhaustive and are regularly updated to address emerging risks and potential harms that may occur from new behaviors. Do not post content if you think it might violate these Community Guidelines.
If you find content that violates these Community Guidelines, please report it by following the instructions here. If you believe anyone is in immediate danger, you should reach out to the local law enforcement agency to report the situation immediately.
Your safety is our highest priority. Please take the time to carefully read these Community Guidelines. It is important you understand these Community Guidelines, and the role they play in our shared responsibility to keep Shopee Video safe.
1. Violence and Extremism
1.1. Violent Action
We take a firm position to prohibit violence on or off Shopee Video. We do not allow anyone to use the Site to threaten or incite violence or promote harmful individuals or organizations. To effectively protect our community, we may consider information available on the Site, other platforms and websites, and offline to identify individuals and organizations involved in violent and/or extremist acts on Shopee Video.
We consider incitement to violence the act of advocating, directing, or encouraging others to commit violence. We do not allow threats of violence or incitement to violence on Shopee Video.
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1.2. Endangerment of Minors
Content that put minors at risk for physical, sexual, psychological, or emotional harm include physical abuse, neglect, harm, or psychological belittling. We remove such content from Shopee Video.
Do not display, upload, or share:
1.3. Violent or Graphic Images
Shopee Video is a platform that values creativity. Although we understand that creativity needs freedom to share a broad range of experiences and perspectives, we do not allow content that is gory, sadistic, frightening, or anything that promotes or normalizes violence or suffering or is intended to shock or disgust viewers of Shopee Video.
Do not display, upload, or share:
- Any content showing aftermath of natural disasters, war, terrorist attack, road accidents, or protests or riots, physical attacks, robberies, torture, suicide, medical procedures, or other such scenarios with the intent to shock or disgust viewers
- Any content showing bodily fluids, such as blood or vomit, with the intent to shock or disgust viewers
- Any content showing corpses or human body with massive injuries, such as severed or mutilated limbs
- Any content showing mistreatment of an animal, putting an animal in poor conditions, or coercing animals to fight
- Any content that promotes neglect, mistreatment, or harm toward animals
- Any content that is graphic featuring animals and intends to shock or disgust viewers
1.4. Extremist, Criminal, or Terrorist Individuals/Organizations
We do not allow extremist, criminal, or terrorist individuals or organizations on Shopee Video. Such individuals and organizations include killers, rapists, mass murderers, serial killers, rapists, Hate Groups, Criminal Organizations, Terrorists/Terrorist Organizations, and armed groups (whether stateless or not) are not allowed to use Shopee Video for any purpose. For the avoidance of doubt:
“Criminal Organizations” means a transnational, national, or local group involved in serious crimes, including brutal crimes (e.g., murder, rape, robbery, assault, etc.), trafficking (e.g., humans, organs, drugs, weapons, etc.), kidnapping, financial crimes (e.g., extortion, money laundering, embezzlement, etc.).
“Hate Groups” means individuals and organizations that attack others based on protected characteristics, such as race, ethnicity, country of origin, religion, caste, sexual orientation, gender, gender identity, or immigration status. We consider attacks to include acts that incite violence or hatred, dehumanize individuals or groups, or promotes adherence to hateful ideologies.
“Terrorists/Terrorist Organizations” means stateless actors who clearly threaten violence and/or committing serious crimes (such as crimes against humanity) against civilians to achieve political, religious, ethnic, or ideological agenda.
Any content intended to praise, promote, or aid extremist, criminal, or terrorist individuals or organizations are also not allowed on Shopee Video.
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2. Sexual Content and Nudity
2.1. Sexual Content and Nudity
Sexual content and nudity include pornography, fetishes, and content that exposes breasts, genitals, anus, or buttocks or behavior that mimics, implies, or displays sexual acts. We do not allow the depiction of sexual content and nudity, whether real-world, dramatized, illustrated, or animated content. We prohibit content that is offensive, obscene, or culturally inappropriate in certain regions or age-restrict content not suitable for viewers of all ages.
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2.2. Sexual Content and Nudity Involving Minors
Sexually explicit content featuring minors and content that sexually exploits minors are not allowed on Shopee Video. Child Sexual Abuse or Exploitation Materials (CSAEM) is defined as any representation, whether offline, or by, through or with the use of information and communications technology, by means of visual, video, audio, written, or any combination thereof, by electronic, mechanical, digital, optical, magnetic or any other means, of a minor engaged or involved in real or simulated sexual activities, or depicting acts of sexual abuse or exploitation of a minor as a sexual object. It shall also include materials that focus on the genitalia or other private body parts of a minor. You shall not display, upload, publish, or share on Shopee Video any CSAEM, including sexual content or nudity (as described in 2.1) involving minors. In addition, you shall not display, upload, publish, or share:
2.3. Sexual Exploitation of Minors
Sexual exploitation of minors is the abuse of a position of power or trust for sexual purposes, including obtaining financial, social, sexual, or political advantage from the exploitation of minors. Shopee Video will take action on any content and Accounts that involve sexual exploitation of minors.
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2.4. Inappropriate Grooming Behavior
Inappropriate grooming behavior occurs when an adult establishes an emotional connection with a minor in order to gain their trust for the purpose of future or current sexual contact, sexual harassment, sex trafficking, or other sexual exploitation. This behavior includes flattery, soliciting contact on and off the platform, soliciting personal information, soliciting child sexual abuse material, making sexual advances or comments, and giving gifts, favor, benefit, or other consideration in exchange for the opportunity to perform abusive or exploitative act.
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3. Dangerous Behavior
3.1. Suicide, Self-Harm and Eating Disorders
We remove content featuring suicide, suicidal tendencies, or content that encourages participation in other self-injurious behavior and eating disorders intended to shock or disgust viewers or poses a considerable risk to viewers especially minors and viewers who may be sensitive to such type of content. Content that depicts suicide or shows a person engaging in, or intending to engage in, behavior that is likely to lead to death or injury will be removed from Shopee Video. We prohibit any form of content that promotes or normalizes suicide, self-harm, and eating disorders, provides instructions for suicide, self-harm, and eating disorders, or depicts suicide, self-harm, or eating disorders as heroic or honorable.
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3.2. Harmful or Dangerous Acts
Harmful or dangerous acts include actions that are carried out in an unprofessional or unskilled manner and do not comply with safety safeguards that could cause serious injury or death to viewers especially minors and viewers who may be sensitive to such type of content. We do not allow content that depicts, promotes, normalizes, or otherwise promotes such behavior, including amateur displays of bravery or dangerous challenges.
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4. Illegal/Regulated Goods and Activities
We work to ensure that Shopee Video does not allow activities that violate laws and regulations. We do not allow on Shopee Video content displaying or promoting goods that are considered illegal, regulated, and/or violate our Prohibited and Restricted Items Policy and content displaying or promoting illegal activities. Content involving illegal or regulated goods or activities may be removed from Shopee Video even if the good or activity is considered legal or not regulated in the jurisdiction in which it was displayed, uploaded, published, or shared.
4.1. Illegal Activities
Illegal activities cover all acts punishable by applicable law, including theft, assault, human exploitation, and counterfeiting of goods, and other criminal behavior.
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4.2. Firearms and Other Weapons
We do not allow on Shopee Video the depiction, promotion, or trade in firearms, ammunition, firearm accessories, and other weapons, including pepper spray, replicas, and stun guns. Content showing firearms, ammunition, firearm accessories, and other weapons as part of a museum collection, carried by police officers or other authorized personnel, or used in a safe and controlled environment such as a shooting range may be permitted.
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4.3. Drugs and Regulated Substances
We do not allow on Shopee Video the depiction, promotion, or trading of certain drugs and other regulated substances, such as tobacco and tobacco-related products, including electric cigarettes/e-juices that contain nicotine, and alcohol products.
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4.4. Gambling
We do not allow content that promotes gambling, or which could be deemed to advertise casinos, sports betting, or other gambling activities.
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4.5. Scams and Fraud
We do not allow anyone to exploit Shopee Video to take advantage of viewers' trust. We remove content involving scams and other deceptive practices.
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5. Harassment and Cyberbullying
We believe in and are committed to building an inclusive community where each individual can express himself/herself without fear of harassment and cyberbullying. We do not tolerate when members of our community are humiliated, bullied or harassed. Harassment and cyberbullying can cause severe psychological distress and will be removed from Shopee Video.
5.1. Cyberbullying
We do not allow on Shopee Video all expressions of violence, including threats or disparaging statements intended to ridicule, insult, humiliate, intimidate, or hurt someone. Expressions of matters of public interest, critical comments on public figures may be permitted; however, serious aggressive behavior against public figures is prohibited.
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5.2. Sexual Harassment
Sexual harassment involves unwanted or inappropriate sexual behavior directed at another person. We do not allow content, including comments, that sexually harass others, regardless of a Shopee Video User’s intentions, as doing so can cause severe distress to the person being targeted.
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5.3. Hacking, Doxxing, and Cyber Extortion Threats
Threatening to hack or collect information with the intent to harass or blackmail others can cause severe mental distress and other harm. We define doxxing as the act of collecting and publishing non-public personally identifiable information (PII) for malicious purposes. We consider this online behavior a form of abuse and do not allow it on Shopee Video.
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6. Hate Speech
Shopee Video is a diverse and inclusive community that does not tolerate discrimination. We do not allow content that contains hate speech or encourages violent or hateful behavior against individuals or groups based on their protected group status, which include the following:
Do not display, upload, or share:
- claiming that they are inferior physically, mentally, or morally
- inviting to commit or condone violence against them
- using racial, religious, or other slurs and stereotypes
- claiming that they are criminals, evil, or corrupt
- referring to them as subhuman, comparing them to animals, pests, disease, insects, inanimate objects, or other non-human entities
- justifying exclusion, segregation, or discrimination against them
7. Integrity and Authenticity
We believe that trust forms the foundation of the Shopee Video Community. We do not allow activities that can undermine the integrity of Shopee Video and the authenticity of Shopee Video Users. We remove content or Accounts that involve spam or fake engagement, impersonation, misleading information that may be harmful, and those that violate intellectual property rights.
7.1. Spam and Fake Engagement
Shopee Video does not allow spam and fake engagement. Fake engagement includes any content or activity that attempts to artificially increase the number of views, likes, comments, or other metrics on Shopee Video. We prohibit any attempt to manipulate the platform to improve interaction metrics, including content that solely exists to incentivize viewers for engagement.
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7.2. Misinformation
Misinformation is defined as content that is inaccurate or false. While we encourage our communities to have polite conversations about matters that are important to them, we do not allow the spread of misinformation that harms other people, the Shopee Video Community, or the general public regardless of the intent.
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7.3. Impersonation
We do not allow content or Accounts intended to impersonate a person. When we are able to verify an impersonation report, we will ask reported impersonator to revise his/her profile, remove the content intended to impersonate a person and/or suspend or block the reported impersonator’s Account at our discretion. We allow parody, commentary, or fan accounts, as long as Shopee Video User indicates in his/her bio page and in his/her username that he/she is a fan or does commentary or parody work and is not affiliated with the subject of the content or Account.
Do not:
7.4. Intellectual Property Rights Violation
Copyright is a valid legal right that protects original work (e.g., music, videos) and the expression of original ideas (e.g., the specific way a video or music is expressed or created), although it does not protect the ideas or facts underlying it. A trademark is a word, symbol, slogan, design that identifies and distinguishes the source of a product or service. We encourage everyone to be creative and share original content. Content that violates the intellectual property rights of others will be banned on Shopee Video and will be removed if detected by or notified to us. Use of copyrighted works under certain conditions, such as fair use doctrine or other applicable laws and regulations, or use of trademarks to legitimately refer, comment, criticize, parody, create fan pages, and other similar content, may be allowed.
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8. Platform Security
Our policies prohibit activities that interfere with the safety and reliability of Shopee Video.
Do not attempt to:
Last Modified: 13 November 2023