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How to appeal banned accounts on Shopee Video?
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Banned Accounts on Shopee Video
The following are the types of posts in Shopee Video that Shopee can ban and the consequences:
Post Type | Consequences |
Video | Users cannot upload videos but can leave comments |
Comment | Users cannot leave comments but can upload videos |
Video and Comment | Users cannot comment or upload videos |
When you are unable to upload videos or comment on Shopee Video due to a violation of Shopee Video's community guidelines, you can check your notifications to find out what type of ban you are getting.
Account Ban and Ban period on Shopee Video
The following are the types of account bans and the duration of each ban:
Account Ban | Video | Comment | Video and Comment |
Temporary | 3 / 7 days | 3 / 7 / 30 days | 3 / 7 days |
Permanent | Contact Shopee Customer Service | File an appeal through the notification received | |
• Temporary
You won't be able to post videos/comments/both for anywhere between 3-30 days. In cases of temporary blocking type, you cannot appeal. You will get information regarding the type and duration of the ban which can be checked on the Notifications page.
• Permanent
You can't post videos/comments/videos and comments permanently. You are only given one opportunity to appeal the video post and comment type.
An appeal can still be made even if your video has been deleted.
⚠️ Note The Shopee team will review your appeal and will notify you of the final result via Notifications within 10 working days. |
Learn more about Shopee Video.
