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How can I give delivery instructions for my order?
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Shopee users can now add delivery instructions to their orders, such as asking the rider to call before delivery or leave the parcel with the guard or reception.
On the Me tab, scroll down and go to Help Centre > if your desired order is not displayed, select Change Order > Find the eligible order in the To Receive section > Select > Set Delivery Instructions > Choose Leave at reception/guardhouse and/or Call before delivery > Select Confirm.
Once submitted, you can still edit your delivery instructions on the Order Details page. Just select Delivery Instruction under the Delivery Information section > update your preferences > Confirm.
⚠️Note • The Delivery Instructions feature is only available for SPX Express deliveries. • You can set instructions once the courier picks up your order, and modify them until it is out for delivery. |
Learn more about checking your order status and tracking your order.