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How can I give delivery instructions for my order?

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Shopee users can now add delivery instructions for their orders. You can request the rider to call before delivery or leave the parcel with the guard/reception.


To do so, go to the Me tab > scroll down and select Chat with Shopee > type “Delivery” and select the send icon > select the specific order > Set Delivery Instructions > select Leave at reception/guardhouse and/or Call before delivery > select Submit.

 

 

Once submitted, you can modify your selected instructions on the Order Details page. Select CHANGE found on the Deliver Instructions section > check/uncheck the preferred option > Confirm.

 

⚠️Note

  • The Delivery Instructions feature is currently available for SPX Express deliveries only.  

  • You can set instructions after the courier picks up your order.  

  • Modifications are allowed until the order is out for delivery.



Learn more about checking your order status and tracking your order.

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