Shopee PH Help Center
Shopee Policies
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How to contact Customer Service for ShopeePay? (TAG)
For the English version of this article, click here.
ShopeePay Customer Service Contact Options:
Channels | Schedule |
Internet call via app | 7:00 AM to 7:00 PM |
Chat via app | 24/7 |
Call via 02 8880-5200 | 8:00 AM to 5:00 PM |
Email via sppcustomerservice.ph@support.shopee.ph | 9:00 AM to 7:00 PM |
Email via shopeepay_fraudsupport_ph@support.shopee.ph | 24/7 |
Internet Call via app
Pumunta sa Me tab > Help Centre > Internet Call > Pumili kung ikaw ay Buyer o isang Seller > ShopeePay bilang topic > Pindutin ang Continue with call at magsisimula na ang iyong tawag.
Chat via app
Pumunta sa Me tab > Chat with Shopee > ShopeePay mula sa mga topic, o i-type ito sa message box.
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