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[Shopee VIP] What is Shopee VIP and how does it work?

Shopee VIP is a monthly subscription-based program. As a Shopee VIP member, you’ll enjoy exclusive perks and benefits that help you save more while shopping on Shopee.

 

VIP Perks

Details

Daily 20% Off Vouchers

1x 20% Off Discount Voucher up to ₱70 with ₱249 min. spend

Monthly 20% Off Voucher

1x 20% Off Discount Voucher up to ₱250 with ₱1000 min. spend

Daily Free Shipping Discount Voucher with ₱0 min. spend

Free Shipping Discount Voucher up to ₱300, with ₱0 min spend

0% Interest with SPayLater

Use SPayLater and pay in 3-month installments without interest

(for eligible users); benefit activates 1 day after subscribing to Shopee VIP

3 Month Free Trial to ChatGPT Go

Access to a 3-month free trial to ChatGPT Go for VIP Subscribers *While supplies last

₱249 Off Voucher for MariBank

One-time voucher available to first-time Shopee VIP members with no previous purchase on Shopee using MariBank as a payment method

(Vouchers will be credited to your wallet 2-5 days after subscription as we assess your eligibility.)

Shopee VIP Day

Subscribers get extra benefits on top of the existing monthly benefits every Monday

Priority Customer Service

Priority access to customer support: skip the queue and receive prioritized handling for a faster, smoother experience.

 

You can find Shopee VIP in different parts of the app:

  • Shopee VIP section in Me tab
  • My Vouchers wallet
  • Product pages
  • Checkout page

 

 

How to subscribe 

Select Shopee VIP > Subscribe > choose payment method (ShopeePay, SPayLater, MariBank, Credit/Debit Card, Linked Bank) > Confirm subscription. Once confirmed, a welcome message will appear, indicating that your VIP subscription is active.

 

 

⚠️ Note

· Multiple payment methods may be linked to avoid subscription cancellation if your preferred method fails. Shopee will use this method for your monthly renewal.

· You may be required to enter your ShopeePay PIN or complete facial verification.



How renewals work

  1. Auto-renewal: Your subscription will renew each month automatically.

  2. Billing date: Your recurring billing date is one day before your original sign-up date each month. (Example: If you subscribed on October 15, your next bill will be on November 14.)

  3. Payment method: Renewal will be charged to the payment method you selected during subscription.

  4. Suspension Period: If Shopee is unable to charge your payment method when a subscription fee is due, your Shopee VIP subscription will be suspended for 30 days. Make sure to have a sufficient balance across your payment method or manually cancel your subscription.

 

⚠️ Note

· During this time, Shopee will retry charging every 2 days, but you won’t receive VIP benefits. You may add sufficient balance or cancel the subscription manually.

· If payment still fails after 30 days, your Shopee VIP subscription will be automatically terminated, and you’ll need to subscribe again to regain the benefits.

 
  1. Cancellation: Cancel at least 1 day before your renewal date to avoid being charged for the next month. To cancel, go to Me > Shopee VIP and scroll to the bottom of the page, after Terms & Conditions, to find the Cancel Subscription button

  2. No refunds: Once a renewal payment is made, it is non-refundable.



Managing Subscription

Go to Me > Shopee VIP to:

  • View your benefits and renewal date

  • Change your payment method

  • Cancel your subscription anytime before the next billing date



Read the latest terms here.

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