The Netflix benefit made available under Shopee VIP+ shall be subject to the following terms and conditions:
- The Netflix service is provided to you by Netflix Pte. Ltd. under the Netflix Terms of Use (https://help.netflix.com/legal/termsofuse).
- Subscribers may activate a new Netflix account or link an existing Netflix account.
- In order to enjoy the Netflix service as part of your ShopeeVIP+ Subscription, you will need to activate the Netflix service by completing the Netflix activation process via Netflix. You will receive instructions on how to activate the Netflix service via the Platform or email / text messages from Netflix.
- ShopeeVIP+ subscribers may select from Mobile, Basic, Standard, or Premium Netflix tiers at the corresponding VIP+ Subscription fee. A VIP+ Subscription is billed by Shopee based on the duration of the VIP+ Subscription plan that you choose (e.g. billing will be every 6 months for a 6 months plan).
- ShopeeVIP+ subscribers can upgrade or downgrade the selected Netflix tier mid-cycle via Netflix. Any such upgrade or downgrade will result in a corresponding change to the ShopeeVIP+ Subscription tier and applicable subscription fee.
- Upgrades will take effect immediately and the user will be charged a pro-rated fee for the remainder of the current billing cycle. Downgrades will take effect at the start of the next billing cycle.
- There is no deadline within the VIP+ Subscription validity period to activate the Netflix benefit after purchasing the VIP+ Subscription. Subscribers can change the linked Netflix account while the ShopeeVIP+ subscription is active. Subscribers can only link the Netflix service obtained from the VIP+ Subscription to one Netflix account at any one time.
- If a subscriber links an existing Netflix account to the Shopee VIP+ subscription:
a. Netflix will discontinue direct billing for the linked Netflix account upon successful activation of the Netflix benefit;
b. Any charges incurred prior to successfully linking the Netflix account shall remain the responsibility of the subscriber; and
c. The linked Netflix account shall remain active and the Netflix subscription included in the Shopee VIP+ subscription shall be applied to such account.
d. Upon expiration or termination of the Shopee VIP+ subscription, Netflix may resume charging the payment method registered with Netflix in accordance with Netflix's applicable terms.
- If you already have an existing Netflix account, you can link it to your VIP+ Subscription when you activate Netflix. Upon successful linking, Netflix will no longer bill your existing Netflix account. Please note that you will continue to be charged separately for any existing Netflix account until you link that Netflix account to your VIP+ Subscription. For any queries regarding your billing with Netflix for your existing Netflix account, please contact Netflix directly. If you link an existing Netflix account to your VIP+ Subscription, terminating the VIP+ Subscription will not automatically cancel your Netflix membership, and Netflix will automatically resume charging your existing payment method that they have on file once your VIP+ Subscription ends. If you wish to review the details of your Netflix membership, please visit your ‘Account’ pages via Netflix.
- If you link an existing Netflix account to your VIP+ Subscription, any credit for the remainder of your existing Netflix membership will be kept on your Netflix account. This credit will be automatically applied to your Netflix membership once your VIP+ Subscription ends, before Netflix resumes charging your existing payment method.
- Subscribers may change the linked Netflix account while the Shopee VIP+ subscription remains active. Only one (1) Netflix account may be linked to a Shopee VIP+ subscription at any given time.
- Shopee will share the email address and/or mobile number registered to the subscriber's Shopee account with Netflix solely for purposes of facilitating activation and administration of the Netflix benefit, in accordance with the Shopee Privacy Policy and Netflix Privacy Statement.
Last Updated: 07 September 2026