Hi, how can we help?

[Notifications] Why am I not receiving push notifications from the Shopee App? (ENG)

Para sa Taglish version ng article, basahin dito.



If you’re having issues receiving push notifications from the Shopee App, it could be due to the access or permission settings for Shopee App on your mobile device. To receive push notifications from the Shopee App, you must allow the application to have access to your Calendar. 


For Android users

Go to your device’s App settings > Select Shopee App > Permissions > Calendar > Allow


Allowing-calendar-access-for-Shopee-App-to-receive-notifications-on-Android.gif


For iOS users

Go to your device’s App settings > Select Shopee App > Select Notifications > Enable toggle to Allow Notifications


Allowing-access-for-Shopee-App-to-receive-notifications-on-iOS.gif

Was this article helpful?
Yes
No