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Can I get another copy of my e-ticket for my Hotel booking?

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Get another copy of your e-ticket

You can go to Me Tab > Digital Purchase > To Receive > Travel in the Shopee app to be able to revisit your bookings that have yet to be claimed.

Select the booking that you wish to get the e-ticket/voucher > go to Order Details page > scroll down until you see the Resend E-ticket button and tap on it to resend your e-ticket and receipt to your registered email address.

⚠️Note

If you haven’t received the booking confirmation yet, check the spam/junk folder of your e-mail to confirm that no e-mail was sent by booking.id@shopee.com. If you cannot find the email in the junk/spam folder, you may contact our Shopee Customer Service for further assistance.

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How do I change the booking details if I have already made the Hotel booking?

Do I need to present any supplementary documents to support my Hotel booking?

When will I be able to earn and receive Shopee Coins from my Hotel booking?

Shopee Policy

Service Requirement