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Enjoy fast and secure digital payments with ShopeePay, Shopee's mobile wallet. Easily cash in, send money, buy load, and pay online or offline in just a few taps.  For safe transactions, follow these tips and guidelines:

1. Secure Your Login and PIN

• Keep your login ID, password, and ShopeePay PIN confidential.

• Enable biometrics (Face ID or fingerprint) for added security.

• Avoid storing login details on your device.

• Regularly update your password or PIN, and avoid using easily guessed ones (e.g., names or birthdays).

2. Protect Your Personal Information

• Only share sensitive details (e.g., address, phone number, bank info) with trusted and reliable sources.

• Avoid disclosing personal data unnecessarily.

3. Monitor Your Transactions

• Regularly review your transaction history for any unauthorized activity.

• Check emails, SMS, and Shopee notifications for transaction updates.

• Report any suspicious or unauthorized transactions to Shopee Philippines immediately.

4. Verify Secure Websites

• Beware of fake or “look-alike” sites—Shopee’s official platform is shopee.ph.

• Ensure the website is secure by checking for “https” in the URL and a closed lock icon in the browser.

• Double-click the lock icon to view the site’s security certificate for authenticity.

• Always enter the website URL directly into your browser to avoid unsafe redirects.

• Use encryption software when sending sensitive information or performing e-banking transactions for added security.

6. Protect Your Devices

• Install a firewall and reputable anti-virus software to guard against viruses and malicious programs.

 7. Log Out When Unattended

• Always log out from e-banking sites when leaving your device, even briefly.

• After completing a transaction, log out and clear your cache and history to remove account details.

 8. Review Website Policies

• Before sharing financial information, review the site’s privacy policy and disclosures.

• Understand the refund, shipping, and debit/credit policies, along with the terms and conditions.

 9. Practice Safe Online Communication

• Never send personal details, passwords, or PINs via email.

• Contact Shopee Philippines for security concerns or issues with your online account.

10. Safeguard Credit Cards and Mobile Phones

• Never share your credit card details with anyone.

• Sign your credit cards immediately upon receipt.

• Do not disclose your Mobile Banking PIN (MPIN) or let others use the phone linked to your Shopee account.

• If your phone is lost or stolen, report it to Shopee Philippines immediately.