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How do I cash-in my ShopeePay with Online Banking?

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⚠️Note

Cash-ins via BDO Online on the Shopee App will only be available until Dec 18, 2025. You can continue transferring funds to ShopeePay via BDO Online App.

 

To Cash-In your ShopeePay with Online Banking, go to ShopeePay Wallet > Cash In > Select Online Banking as payment method > Choose the bank preferred > CONFIRM >  enter the Cash-In amount.


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After you have selected your preferred bank under online banking, verify your email > Pay > then follow the instructions depending on the chosen online payment channel.



For BDO (finish the payment process for BDO via DragonPay)


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For Chinabank (finish the payment process for Chinabank via DragonPay)


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If you made an overpayment or underpayment, please contact Dragonpay Customer Support at:

  • Contact Number: (02) 8 655-6820 (Mondays to Fridays 8:00 am – 6:00 pm)

  • Email at: help@dragonpay.ph


Available Cash In Channels

Partners

Fees

Min. Cash In Amount

Linked Bank Accounts

MariBank

FREE

No min. amount required

BPI

via InstaPay 

Partner may charge for this service with varying fees

No min. amount required

UnionBank

via InstaPay soon

No min. amount required

Transfer from other Banks & E-wallets

GCash, BDO, Maya, Metrobank, Landbank, RCBC, and more

Cash-ins from other e-wallets, bank apps, or websites

Partner may charge for this service with varying fees

₱1

Over-the-Counter

Pay&Go Machines

Available at Mercury Drug, Uncle John's, Alfamart, Robinsons Supermarket, Shopwise, and more

FREE

₱500

Pawnshops

Cebuana Lhuillier, Palawan Pawnshop, and Villarica Pawnshop

FREE

₱500

Payment Centers

ECPay

FREE

₱500

Department Stores

Robinsons Department Store and SM Bills Payment

FREE

₱500

Convenience Store

7-Eleven

Partner will charge

2% for this service

₱50


⚠️Note

Cash-ins via Posible and TrueMoney will be available only until Nov 15, 2025. TouchPay and RD Pawnshop are no longer supported and will also be removed on this date. Please use other cash-in channels.

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