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[Order Receipt] How do I check the proof of delivery for my order?
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To check the proof of delivery for orders that have been delivered and received, go to My Purchases via the Me tab in the Shopee App > select the To Receive or Completed tab > select the order status corresponding to the order > View Proof of Delivery.
This is only available if the courier uploads photo evidence or an image of your signature to confirm order receipt, which is a practice we strongly encourage couriers to follow.
⚠️ Note · Examples of photo evidence include: · The parcel with the recipient; · placed outside the recipient’s house; · or left with a neighbor. · Photo evidence will only be stored by Shopee for 90 days from the time the product is received. For more information about photo evidence during the point of delivery, refer to our Terms of Service. |
Learn more about Data Privacy Guidelines for Shipping and Delivery.
