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[Digital Products] How do I check the order status for Digital Products?

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To check the status of your Digital Products order, go to Load, Bills & Travel > select Orders > filter by order status (e.g., To Pay, To Receive, etc) > then select an order to view the  details.


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⚠️ Note

• Orders are processed once payment is made. Some products (e.g., SIM top-ups) may take additional time to complete.

• For app issues, try our  Basic Troubleshooting Guide and learn more about bills payment posting timelines and other FAQs related to Bills Payments.

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