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Payment options

• [New to Shopee] What payment options does Shopee support?

• [Payment status] How do I know if my payment is successful?

• [Payment settings] Why can't I add my preferred payment option?

• [Bundle Deal] Can I use vouchers and Shopee Coins to pay for Bundle Deals?

• [Cash-on-delivery] Why can't I pay by cash-on-delivery?

• [Google Pay] How do I pay with Google Pay?

• [New to Shopee] Can I change my payment method?

Credit/debit cards

• [Credit/debit card] Which credit/debit cards can I use on Shopee?

• [Credit/debit card] Are there fees if I pay by credit/debit card?

• [Credit/debit card] Why can't I check out with my credit/debit card?

• [Credit/debit card] How do I delete my credit/debit card details?

• How to add debit/credit card?

• How to get a refund for Credit/Debit Card?

• Can I edit the Credit/Debit card on my account?

• How do I choose a Credit/Debit Card as a payment option?

• [Account safety] What should I do if there is an unauthorized Shopee transaction on my credit card statement or bank account?

• How do I link my Debit Card to ShopeePay?

ShopeePay

• [ShopeePay] What is ShopeePay?

• [ShopeePay] What is ShopeePay PIN?

• [ShopeePay] How do I pay with ShopeePay?

• How to activate ShopeePay?

• [ShopeePay] How do I reactivate a blocked ShopeePay account?

• [ShopeePay] How do I reactivate a disabled ShopeePay account?

• [ShopeePay] What if my ShopeePay balance is insufficient during a transaction?

• [ShopeePay] How do I change my ShopeePay PIN?

• [ShopeePay] How do I verify my ShopeePay account?

• [ShopeePay] How do I set up fingerprint or facial IDs for ShopeePay verification?

• [ShopeePay] How do I view my ShopeePay transaction history?

• [ShopeePay] How do I freeze my ShopeePay account temporarily if I lose my phone?

• [ShopeePay] How do I add/remove bank account details on ShopeePay?

• [ShopeePay] How do I transfer funds with ShopeePay?

• [ShopeePay] What can I do if I transfer funds to the wrong recipient?

• Can I modify or cancel a bank transfer request for ShopeePay?

• [ShopeePay] How do I withdraw funds from ShopeePay?

• [ShopeePay] How do I make a withdrawal from ShopeePay?

• Can I modify or cancel a withdrawal request for ShopeePay?

• [ShopeePay] How do I get cash bonuses or Coins cashback when paying with ShopeePay?

• [Refunds] What can I do if I don't get my refund for a ShopeePay transaction?

• [ShopeePay] Why can't I access my ShopeePay account?

• [ShopeePay] How do I delete my ShopeePay account?

• [ShopeePay] How can I send money from my ShopeePay Wallet?

• [ShopeePay] How can I send money via InstaPay?

• [ShopeePay] How do I cash-In to my ShopeePay account?

• [ShopeePay] How do I cash-in via InstaPay?

• How do I cash-in My ShopeePay wallet with a Linked Seabank Account?

• How do I cash-in My Shopeepay with a Linked Bank Account?

• How do I cash-in my ShopeePay with a Shopee Xpress rider?

• How do I cash-in my ShopeePay with Online Banking?

• How do I cash-in my ShopeePay with TouchPay?

• How do I Cash-In my ShopeePay account via Payment Centers?

• How do I cash-in my ShopeePay via GCash and Coins.ph?

• How do I cash-in my ShopeePay with Over-the-Counter?

• [ShopeePay] How do I change/reset my ShopeePay PIN?

• [ShopeePay] How do I disable my ShopeePay account temporarily if I lose my phone?

• Ensure Safe and Secure Transactions with ShopeePay

• How do I lock my ShopeePay account access if I lost my phone or suspect that someone has access to my Shopee account?

• How do I top up on Garena with ShopeePay?

• How to make sure your ID is approved for ShopeePay verification?

• What are the benefits of verifying your ShopeePay account?

• What to do if I cannot access my ShopeePay when I click the icons?

• [ShopeePay] How do I ensure that my refund will be processed to my ShopeePay account successfully?

• How can I repay my SPayLater account through ShopeePay?

• Do I need to have a ShopeePay to use SLoan?

• How do I link my bank account to ShopeePay?

ShopeePay Merchants

• [ShopeePay] How do I Scan to Pay in-Store?

• [ShopeePay] How do I pay via ShopeePay to partner merchants?

• [ShopeePay] How do I get refunded at ShopeePay merchants?

• [ShopeePay] What is a Shopee Partner?

• How to buy ShopeePay Offline Vouchers in ShopeePay Near Me?

• [ShopeePay] Is there a ShopeePartner app for Android/iOS?

• SPayLater on ShopeePay Offline: Other FAQs

SPayLater

• [SPayLater] What is SPayLater?

• [SPayLater] How do I pay with SPayLater?

• [SPayLater] How do I pay for SPayLater bills?

• [SPayLater] What are the terms for payment by SPayLater?

• [SPayLater] How will my refund be processed if I used SPayLater?

• How to activate SPayLater?

• [SPayLater] What is Early Repayment?

• Other FAQs related to SPayLater

• How can I deactivate my SPayLater?

• SPayLater on ShopeePay Offline: Other FAQs

• Where can I view my SPayLater contract?

• Why can’t I use my SPayLater account?

• Why was my SPayLater Application rejected?

• How does the SPayLater payment work?

• Why is my SPayLater loan being assigned?

• How do I increase my SPayLater Credit Limit?

• Where can I see the SPayLater Transaction History?

• How can I repay my SPayLater account through ShopeePay?

• What does the Pending order status on my SPayLater order mean?

• How can I use SPayLater for my Scan to Pay ShopeePay payments?

• Where can I use my SPayLater?

• How do I repay via InstaPay for SPayLater?

• Why is my payment not reflected on my SPayLater account?

• How to check my SPayLater Offline Payment transaction?

• Why did my SPayLater Credit Limit decrease?

• What is Auto Repayment for SPayLater Bills?

• [Combined Payments] How do I checkout using SPayLater if my credit limit is insufficient?

• How to Convert SPayLater - Buy Now Pay Later (BNPL) to installment

• What is SPayLater Xtra?