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How do I choose TouchPay as a payment option?
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You can use TouchPay only for cash in via ShopeePay or for repaying SPayLater and SLoan.
To pay using TouchPay, go to checkout and select Payment Option >TouchPay > Confirm > Place Order.
Use the TouchPay machine
Select e-Money > Shopee > Shopee Checkout Order > Enter your Payment Code (from the Payment Instruction Page) > Verify and confirm payment details > Insert cash into the machine.
If possible, insert the exact cash amount into the machine.
For transactions needing change, a change-receipt PIN will be printed on your receipt—follow the instructions to use it for future TouchPay transactions.
A change receipt will also be issued for incomplete or canceled payments, reflecting the cash inserted, including any amounts from prior change PINs.
Sample of Change Receipt:
After paying with TouchPay, please allow up to 24 hours for the amount to reflect in the Shopee app.
⚠️ Note • Pay the exact amount in cash (TouchPay only accepts bills). • Change will be issued via a receipt with instructions for using the PIN. • For lost or non-working change receipts, contact TouchPay Customer Support at (02) 8232-8946 / (02) 8232-8947 or custcare@meps.ph. • Shopee and ShopeePay are not liable for any change amount or lost receipts. |
Learn more about TouchPay, How to cash in ShopeePay using TouchPay, and other payment channels supported by Shopee.
