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How do I activate the Protection service after purchase?
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After purchasing an Item Protection Service on the Shopee app, you will receive an email/SMS confirmation with a link to activate it.
⚠️ Note • For Cracked Screen Protection, download using the link sent to you through email/SMS and install the Igloo App. This is where you’ll be able to activate your policy. • For Electronics Protection, visit Igloo Claim Portal to activate. |
Activating an Item Protection Service
Go to the Partner’s portal/app > Log in your registered mobile number/email and key in the One-Time Password (OTP). Select the policy you wish to activate > Activate Now > input the necessary details > review and submit.
You will receive a prompt confirming your activation submission. Once done, you will receive an email confirmation that your policy is now active.
Learn more about Shopee Insurance FAQs.
