After confirmation of order, seller will be notified to arrange a pickup. Shopee supported courier will then pickup the order as scheduled.
Following the successful order pickup the buyer should receive their order within the following time frame:
• Within Metro Manila = 2 to 5 calendar days*
• Outside Metro Manila = 3 to 8 calendar days*
Delivery for overseas products may take within 15 to 24 calendar days*.
“Order Received” button will be available within the day once the status has been updated by Shopee’s logistics partners.
If an order did not arrive within the expected delivery time or if the item is not in good condition, tap on “Extend Shopee Guarantee” or tap on "Request Return/Refund" button, then contact the seller immediately.
Shopee will send out advisories for delays due to declared holidays and severe weather conditions.
Please keep track of orders regularly.
*excludes holidays and partner courier’s non-working days.