You will only receive Shopee Coins from orders made from Shopee Mall. After an order has been completed (after you click Order Received) Shopee Coins will be added to your account.
Please note that you will not be entitled to earn Shopee Coins under the following circumstances:
- The order was placed before the release of Shopee Coins.
- If the payment is not made through Shopee Guarantee
- Purchase made in Tickets & Vouchers category.
- The purchase is over the limit (maximum coins to be earned per order: 100, maximum coins to be earned daily: 200, maximum coins to be earned weekly: 300).
- The order is returned/refunded or cancelled.
- System has detected orders that may have violated the terms & conditions of promo codes.
Please note that the daily limit of coins earning is based on purchased date but the actual earning of coins is based on when the order has been completed.