Shopee sellers become Preferred Sellers by invitation only. A shop should have a high seller ratings, quality listings with competitive prices, and excellent sales and customer service record.
As a preferred seller, you must:
1. Meet the following criteria* monthly:
|Monthly completed orders||30|
|Monthly # of unique buyers||20|
|Cumulative chat response Rate||75%|
|Cumulative shop rating||4.5|
|Orders non-fulfillment rate||<10%|
2. Adhere closely to our Community Rules. Shopee Team closely monitors your Shop activities and will remove you from the Preferred Seller program once identified that you have uploaded a counterfeit/fake items.
3. Comply strictly with our Shopee Policies by ensuring you are familiar with our return/refund guidelines. Cancellation, late shipping and non-shipping of orders will affect your performance as a preferred seller.
4. And give your buyers a pleasant shopping experience.
Note: To maintain the quality of the Preferred Sellers program, sellers who do not comply with the above requirements may have their Preferred Seller status removed. Shopee has the sole discretion to remove sellers from being a preferred seller without further notice