What is Black Arrow Own Packaging?
Black Arrow Own Packaging allows sellers to ship package(s) without any size restriction. Instead of requiring parcels to be fitted into small, medium, and large box sizes, sellers can now manage the packaging of parcels; making delivery of bulky items or items with irregular shape, easier.
What is Volumetric Weight?
Shipping large or irregular shaped items can be influenced by the amount of space it occupies (volumetric weight) rather than the actual weight.
Volumetric weight is calculated by Length (cm) x Width (cm) x Height (cm) / 3500 = Kilograms
Length is defined as the longest side of the package. Height is the shortest side of the package
Actual weight and volumetric weight is considered in the actual shipping cost whichever is higher.
Actual Weight = 10 KG
Package Size (Volumetric Weight) = 30cm (Length) x 17cm (Width) x 9cm (Height) / 3500 = 2KG (rounded up)
The system will use the Actual Weight for the computation of the final shipping fee since it is the greater value.
How to Activate Black Arrow Own Packaging?
1. Start using Black Arrow Own packaging by going to ME Tab > Selling Tab > My Shipping > Choose Black Arrow Own Packaging
2. To set the volumetric weight of your package, go to edit product and select Package Size.
3. Activate Black Arrow Own Packaging from Shipping Fee > Black Arrow (Own Packaging).
Keep in mind, when preparing your items for package, make sure that the items are flat.
Calculated shipping fee is automatically identified based on the product weight.
It is important to make sure that the measurements (Product Weight and Package Size) are correct to avoid failed pickup and unwanted deduction on pay-outs.
Black Arrow will only pick-up parcels of up to 50 kg of either Actual or Volumetric Weight.