To access Seller Penalty Points, go to Seller Center, click on "Shop Settings", then "Seller Penalty Points".
Seller center is available to all sellers and is best viewed using desktop/laptop.
On the Seller Penalty Points page, seller will be able to view current cumulative penalty points as well as any ongoing penalties and reasons for receiving them.
To learn more about Shopee’s Seller Penalty Points system and how it works, tap on "Definitions and Rules" section.
To view the breakdown of the current penalty points. Click "Details" on the right side of each violation.
Seller may also download the full penalty points details by clicking on "Export Records".