Listed are common reasons why you cannot add or use a specific credit card.
- If the credit card used is banned.
- If the credit card used is already expired.
- If the credit card does not have sufficient credits.
- Entered One-Time-Password is incorrect.
Please note that all credit card payments are processed using 3D Secure (3DS), a payment authentication system to protect you against unauthorized use when you shop with us. One-Time Password (OTP) is sent to your mobile number for authentication. Please contact your issuing bank regarding your card's enrollment for OTP.
For cards that are not 3DS supported, you can choose an alternative payment option to complete your check out.