To avoid any possible damage of your products during shipping, please follow the packaging guidelines below.
For Mobile Phones, batteries must be attached to the unit with the power turned off. Spare batteries, lithium metal batteries (i.e. AA, AAA batteries, regardless of brand) cannot be transported via Air.
For items with an internal power supply, rechargeable devices or non-detachable, please ensure that the item is turned OFF or cannot be operated.
To find out more on how to securely pack your parcel, please click here.