Returns & Refunds
When and How to apply for Return/Refund?
What are the conditions for requesting return/refund?
What to do if order has not yet arrived?
How to get payment for refunds?
What should I do if I received a Return Request from the buyer?
What should I do if I received a non-receipt claim from the buyer?
How can I raise disputes to Shopee?
How does Shopee resolve a dispute?
What are the supporting documents required?