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How can I track my orders within the App?
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We recommend regularly checking your Shopee app to track your order status.
⚠️ Note • Shipping updates may take 24–48 hours to reflect. • Delivery time depends on the Seller’s Days to Ship and the Courier Delivery Lead Time. • Shopee will issue advisories for delays caused by holidays or severe weather. |
Follow these steps to track your order within the app
Go to the Me tab > My Purchases > select To Ship, To Receive, Completed, or Canceled > select Track Order to view the order’s shipping status and details.
⚠️Note • Select the Return/Refund button if the item received is not as expected. • For Non-COD orders that haven't arrived after the Estimated Delivery Date (EDD) and the seller hasn't responded, you can request a return or refund as long as it is still within the Shopee Returns Window. • If your order is delayed, track it via Shopee’s supported logistics partners. |
Learn more about checking the status of your order or when to expect an order to arrive.