Hi, how can we help?
[ShopeePay] What is ShopeePay?
Para sa Taglish version ng article, basahin dito.
🔔Important New users must complete full verification to activate ShopeePay. ShopeePay services will only be available once the account has been approved. |
ShopeePay is Shopee’s official in-app e-wallet regulated by the Bangko Sentral ng Pilipinas that allows users to make safe and cashless payments, such as the following:
Online transactions within Shopee - e.g, Shopee orders, buying mobile load, and bills payment
Offline (QR) transactions with merchants who accept payment via ShopeePay
Receiving or sending money to Shopee users, other e-wallets, and banks
Accessing ShopeePay in 2 ways:
1. From the Shopee App homepage, select your ShopeePay wallet
2. From the Me tab, select ShopeePay under My Wallet
Activating ShopeePay and Fully Verifying Your Account
Activate your ShopeePay account by accepting the terms and submitting the required information for verification. Once approved, you can enjoy a wallet limit of up to ₱100,000 and access all ShopeePay features.
Features | Non-verified | Verified |
Wallet Balance Maximum amount that can be kept in your ShopeePay wallet | Php 50,000 | Php 100,000 |
Inflow Limit Cumulative amount that can be received into your ShopeePay wallet | Php 10,000 | Php 100,000 |
Outflow Limit Cumulative amount that can be moved out of your ShopeePay wallet | Php 10,000 | Php 100,000 |
Cash-ins Add money to ShopeePay Balance from a bank, e-wallet, or over-the-counter channel | ✓ | ✓ |
Send Money Transfer funds from ShopeePay Balance to contacts, bank accounts, e-wallets, or via QR | X | ✓ |
Payments Use ShopeePay Balance to pay for orders, bills, load, merchants, or via QR | ✓ | ✓ |
Send Money Transaction Limits Adjust Daily and Per-Transaction Limits | X | ✓ |
Payment Transaction Limits Adjust Daily and Per-Transaction Limits | ✓ | ✓ |
⚠️Note All non-verified users are required to submit additional information to avoid losing access to ShopeePay services. |
Terms of Service
For the full terms and conditions, you can find them here; or via ShopeePay Wallet’s Me tab > Settings ⚙ > Our Policy > Terms and Conditions > read the ShopeePay Terms of Service.
For inquiries and further assistance, ShopeePay Customer Service.
ShopeePay Philippines, Inc. is regulated by the Bangko Sentral ng Pilipinas.