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IMPORTANT: For Sellers, we will be migrating Seller-related articles to our Seller Education Hub starting July 21, 2022. Kindly go to: https://seller.shopee.ph/edu/home... tautan

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FAQ

[Buyer] How do I use saved Vouchers during checkout? (Taglish)
[ShopeePay] How do I Cash In my ShopeePay Wallet?
[Buyer] How can I use my Shopee Coins?
How to add debit/credit card?
[Credit/debit card] Why can't I check out with my credit/debit card?
Why can't I change my mobile number? (Taglish)
[Delivery] Can I change my delivery details after my order has been placed? (Taglish)
[Order Cancellation] Can I cancel my order?
[Return Refund] How do I raise a return/refund request? (Taglish)
Basic Troubleshooting Guide