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The Staff List page allows Admin users to view and manage the Staff Accounts linked to their ShopeeFood stores.

You can manage your Staff Accounts via the Shopee Partner App or  Shopee Partner Web Portal.

Using your Admin Account, you may update:

• Staff Name

• Staff Phone Number

• Staff Email

• Staff Access Scope

• Role

• Store (where the Staff will be assigned to)

How to Access Staff List

1. Open the Shopee Partner Web Portal 

2. Log in using your Admin Account

3. Click My Staff on the left side panel

4. Select Staff List 

How to Update Staff Account Details 

1. Log in to the Shopee Partner Web Portal 

2. Click My Staff on the left side panel

3. Select Staff List 

4. Under Staff Name, select the account you want to update

5. Click View Details

6. Select Edit

7. Update the required information

8. Review the changes, then click Confirm

How to Add Staff Account Details

1. Log in to the Shopee Partner Web Portal 

2. Click My Staff on the left side panel

3. In the upper right corner, click  Add New Staff

4. Input the Staff Name, Staff Phone Number, and Staff Email

5. Under the Assigned Role Section, select the appropriate Staff Access Scope and Role

6. Review the details, then click Confirm

How to Delete Staff Account Details

1. Log in to the Shopee Partner Web Portal 

2. Click My Staff on the left side panel

3. Select Staff List 

4. Under Staff Name, select the account you want to delete

5. Click View Details

6. Select Delete (Trash Bin icon)

7. Confirm staff account deletion by clicking Delete

Admin and Staff Account Access

Admin Account

Admin Account users may have access to:

• Manage Admin and Staff accounts

• Add or remove staff users

• Assign stores and account permissions

• Manage menu categories, dishes, and option groups

• Perform permitted bulk menu actions

• Update store and account information

Staff Account

Staff Account users may have limited access based on the permissions assigned by the Admin Account users. This may include:

• Viewing assigned store information

• Updating stock availability

• Viewing option groups

• Managing other permitted store functions

Important Reminders

• Only authorized Admin Account users should manage staff accounts.

• Each Admin Account or Staff Account user should use their own account. Do not share login credentials.

• Keep Admin Account and Staff Account information updated.

• Remove or deactivate access for staff who are no longer authorized to manage the store.

• Access and available features may vary depending on the account role and store setup.

• If you cannot update an account or access the Staff Management page, contact ShopeeFood Customer Service for assistance.