Shopee Affiliate Help Center
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Request Project Cancellation
- Cancellations can be made during the “Unpaid”, “To Ship”, “To Receive”, and “To Publish” stages
- Cancellation requests may be submitted using “Cancel Project” at the bottom of project details
- Indicate the reason why the project needs to be cancelled
- Cancellation requests require approval from seller.
- Cancellations may be withdrawn before the seller has approved or rejected the request
- Rejected cancellations require disputes to be raised
- Cancellations may also be raised by the seller and require approval.
- Use “Reject Cancellation” to reject the request and raise a dispute
- Use “Accept Cancellation” to accept the request and cancel the project
- Cancelled projects are terminated immediately and are irreversible
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