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Requesting a Free Sample
Free Samples are only available to selected users at this time. Whitelisted affiliates will see a “Request” button at the bottom of each Affiliate product detail page.
Use “Request” to begin the free sample process.
Select your desired product model/variation to be delivered followed by the delivery address.
Lastly, agree to the terms of service for using the Free Sample function before submitting the request to the seller.
Please note that all free sample requests require participating affiliates to post content about the free sample on their social media. Proof of posting must be provided to sellers via the Affiliate Portal to complete the free sample request. Failure to do so may result in revoked access to the feature or other penalties at the discretion of Shopee.
Once a request has been submitted, a new page will become available. The “Free Sample” page is accessible via the homepage and houses all ongoing or completed free sample requests.
The page organizes free sample requests by the current status of each request. Use the tabs to filter for different requests.
Each request card includes information about the current status, items requested, and actions available.
Tapping the request card will reveal more details about the specific request, including detailed next steps, delivery information/progress, and seller/product information.
Upon the seller's approval of your request, you may check the shipping tracking information and delivery status in the request details.
If you have any concerns about your free sample, please contact Shopee’s Customer Service.