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New User Exclusives Campaign

 


About

This campaign invites existing Shopee users and KOLs in the Affiliate program to share referral links to bring in new customers. 


New users can enjoy a special discount on their first purchase after installing the Shopee app. Each time a referred customer completes a purchase, the referrer earns a bonus for the successful referral.

Who can join? 

Active Shopee users and participating KOLs from the Affiliate program

What are the benefits?


Referrer (Existing Users)

Earn P100 for every successful referral, applicable only to first orders within 14 days


New Users

Enjoy P100 off, zero minimum spend and free shipping.

Start date

The campaign will start from February 23, 2026 onwards

 


How to Qualify for New User Exclusives Commission


You earn a commission when a New User makes their first-ever purchase through your affiliate link. Here's how it works:


  1. If User already has the Shopee App, but never made a purchase


  • Action: They click your link and place an order within 14 days.

  • Requirement: Your link must be the last one they clicked before checking out.


  1. If User is installing the App for the first time (The user is new or hasn’t installed the app for over 2 years)


  • Step 1: They click your link and download the app within 24 hours.

  • Step 2: They place their first-ever order within 14 days of installing.


 
 
How to promote New User Exclusives

 

Via Affiliate Links



  1. In your Shopee App, go to your “Affiliate Program” page, then tap “New User Exclusives” banner or home circle to go to the New User Exclusives Landing Page

  2. In the New User Exclusives Landing Page, select “New User Deals” tab, then select a product to share

  3. Select “Copy text for sharing” to get a ready-made caption along with your Product Link

 
IMPORTANT:  Digital Products (E-vouchers, electronic tickets, top-ups, etc.) are not eligible for New User Exclusives.



Via New User Voucher Bundle



  1. In your Shopee App, go to your “Affiliate Program” page, then tap “New User Exclusives” banner or home circle to go to the  New User Exclusives Landing Page

  2. Select “New User Voucher Bundle”

  3. Select “Copy Text for Sharing” to immediately copy a ready-made caption for your content

 

**For New User Voucher Bundle, Users can claim the voucher and use it for any product of their choice



Via New User Deals



  1. In your Shopee App, go to your “Affiliate Program” page, then tap “New User Exclusives” banner or home circle to go to the  New User Exclusives Landing Page

  2. Select “New User Deals”

  3. Select “Copy Text for Sharing” to immediately copy a ready-made caption for your content


**For New User Deals, Users will be redirected to New User Exclusives in-app microsite

 

 

Frequently Asked Questions

 

1. Which products are eligible for New User Exclusives?
To find eligible items, simply tap the “New User Deals” tab in the Landing Page, as only products listed there qualify for this campaign.
 
2. Are Digital Products (E-vouchers, electronic tickets, top-ups, etc.) eligible for New User Exclusives?
No, Digital Products such as E-vouchers, electronic tickets, top-ups, etc. are NOT ELIGIBLE for New User Exclusives.
 
3. Can I share ANY product link to earn this commission?
No, you must share products ONLY FROM THE New User Exclusives Landing Page directly to ensure your referrals are tracked correctly, as vouchers and deals are only valid through that specific page.
 
4. What counts as a "First Order"?
A first order is the very first time a user checks out in the app; if this order is canceled or unsuccessful, it still counts as their "first order," and no commission will be paid for that or any future orders.
 
5. Are repeat customers eligible for commission?
No, any additional orders made by the same customer after their first checkout will not generate a commission.
 
6. Where should I share my links to stay eligible?
To remain eligible for this initiative, your affiliate links must be shared specifically on social media platforms.
 
7. How are the final payouts determined?
All commission calculations and eligibility are subject to the standard Shopee Affiliate Program Terms and Conditions.
 

 

IMPORTANT: As of February 23, 2026, this campaign is exclusive for Select Affiliates only. 

 

FOR ANY QUESTION OR INQUIRIES, please reach out to your assigned KAM or to affiliate_ph@shopee.com with Email Subject "New User Exclusives Inquiry".

 

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