Hi, how can we help?

Why can’t I log in and what should I do?

Para sa Taglish version ng article, basahin dito.

 

 

Here are some reasons why you cannot login, and what you can do:

 

You haven’t onboarded yet

Your rider application is still under reviewed. You can’t log in until your application is approved. Please wait for the approval notification.

 

 

Failed selfie verification

Make sure your real-time selfie is clear and well-lit. Remove eyeglasses and face mask before taking the photo.

 

 

⚠️ Note

Never share your account with others.

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