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[Return Refund] Can I request for an exchange?

For the English version of this article, click here.

Hindi maaari ang direct exchange sa pagitan ng buyers at sellers sa Shopee. Kung ikaw ay hindi satisfied sa produkto na iyong natanggap, maaari kang mag-raise ng return/refund request at bumili na lamang ng ibang produkto na iyong gusto.

⚠️ Tandaan

Pagkatapos na mag-raise ng return/refund request, kailangan mo munang hintayin na i-accept ang iyong request bago ipadala ang item pabalik sa seller. Ang iyong refund ay ipa-process sa sandaling matanggap at ma-check ng seller/Shopee Warehouse team ang iyong isinauling produkto.

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