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Makakatanggap ka ng email/SMS confirmation pagkatapos bumili at/o mag-activate ng insurance policy para sa iyong eligible item. Ito ang iyong magsisilbing e-certificate.

Kung wala kang natanggap na e-certificate para sa iyong Electronics, Cracked Screen Protection, o Merchandise Protection, maaari mong kontakin ang Igloo sa mga sumusunod na paraan:

Phone: +63 2 85400282

WhatsApp: +63 9296726665

Email: cs.shopee.ph@iglooinsure.com

Customer Service Hours: 10 am hanggang 5 pm kapag weekdays, maliban sa public holidays

AXINAN PHILIPPINES INC.

10th Floor, South Tower Sheridan,

Rockwell Business Center corner United Street,

Brgy. Highway Hills, City of Mandaluyong,

Philippines

Kung hindi mo naman natanggap ang iyong e-certificate para sa Gadget Protection, maaari mong kontakin ang XCover.com sa mga sumusunod na paraan:

Email: claims@covergenius.com

Customer Service Hours: 24 oras kapag weekdays, maliban sa public holidays

XCover.com, a trading name registered with Covergenius Singapore Pte Ltd

8 Cross Street,

#24-03/04, Manulife Tower

Singapore 048424

Learn more about Shopee Insurance FAQs.