Hi, how can we help?

General

Policies
Shopee Account
Guidelines
Shopee App (Android/iOS)
Resources
Additional Services
Buying Safely
Shopee Desktop

[Account Safety] What should I do if I cannot complete the verification puzzle during sign up/login? (TAG)

For the English version of this article, click here.



Kung nahihirapan kang kumpletohin ang verification puzzle, maaaring gawin ang mga sumusunod:

  • Subukan muli at i-match ang puzzle piece hanggang sa pinakamalapit na makakaya gamit ang slider.

  • Pindutin ang refresh icon para mag-generate ng bagong puzzle at subukan muli.

  • I-restart o i-update ang app sa latest version.


Generating-new-captcha-verification-puzzle-on-Shopee-App-TAGLISH.gif


Kung patuloy pa rin ang problema, kontakin ang Shopee Customer Service para sa assistance.

Was this article helpful?
Yes
No