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Only select products can be returned in original/sealed condition. Products are not returnable if at least 1 item falls under the following categories of our non-returnable products.
Category | Type | Products |
Health | Medical Supplies | Over-the-counter Medicine, Traditional Medicine, Nasal Care, First Aid Supplies, Stethoscopes, Pain Relievers, Laboratory Tools, Medical Gloves & Masks, Hearing Aids, Prescription Medicine, Others |
Personal Care | Eye Care, Ear Care, Oral Care, Adult Diapers & Incontinence, Feminine Care | |
Sexual Wellness | All | |
Beauty | Men’s Care | Shaving & Grooming |
Makeup | Face, Eyes, Lips | |
Beauty Tools | Select Makeup Accessories, Select Facial Care Tools, Select Hair Tools | |
Skincare | Select Lip Treatment | |
Beauty-Bath & Body Care-Sun Care-Others | All | All |
Fashion Accessories | Investment Precious Metals | Platinum & K Gold, Silver, Diamond, Jade, Others |
Fine Jewelry | Rings, Earrings, Anklets, Necklaces, Bracelets & Bangles, Brooches & Pins, Charms, Pendants & Ornaments, Jewelry Set, Others | |
Home Appliances | Projectors & Accessories | Projectors & Projector Screens |
Large Household Appliances | Washing Machines & Dryers, Water Heaters, Cooling Appliances, Futon & Shoe Dryers, Heaters, Others | |
TVs & Accessories | TVs | |
Kitchen Appliances | Wine Fridges, Dishwashers, Refrigerators, Freezers, Hoods, Others | |
E-Cigarettes | All | |
Audio | Earphones, Headphones & Headsets | All |
Men’s Clothes | Innerwear & Underwear, Socks | All |
Women’s Clothes | Lingerie & Underwear | All |
Sleepwear & Pajamas | All | |
Maternity Wear | Nursing Bras | |
Socks & Stockings | All | |
Baby & Kids Fashion | Baby Clothes | Sleepwear, Swimwear |
Baby & Kids Accessories | Socks | |
Boy Clothes | Underwear & Innerwear, Sleepwear, Swimwear | |
Girl Clothes | Underwear & Innerwear, Sleepwear, Swimwear | |
Muslim Fashion | All | All |
Mobile & Gadgets | Sim Cards | All |
Tablets | All | |
Mobile Phones | All | |
Wearable Devices | All | |
Mobile Accessories | Memory Cards | |
Walkie Talkies | All | |
Computers & Accesories | Desktop Computers | All |
Monitors | All | |
Laptops | All | |
Desktop & Laptop Components | Processors, Motherboards, Graphic Cards, Power Supply Units, RAM, PC Cases, | |
Data Storage | All | |
Softwares | All | |
Printers & Scanners | Printers, Scanners & Photocopy Machines, 3D Printers | |
Gaming & Consoles | Console Machines | All |
Video Games | All | |
Cameras & Drones | Cameras | All |
Lenses | All | |
Lens Accesories | Lens Mount & Adaptors | |
Camera Accesories | Flashes, Gimbals & Stabilizers, Lighting & Studio Equipments, Dry Boxes & Cabinets | |
Drones | All | |
Home & Living | Bathrooms | Bathroom Racks & Cabinets, Bathtubs |
Bedding | Pillows, Mattresses | |
Sports & Outdoors | Sports & Outdoor Recreation Equipments | Sleeping Bags |
Sports & Outdoor Apparels | Swimming Attire, Sports Bras | |
Hobbies & Collections | Collectible Items | All |
Food Delivery | All | All |
Food & Beverages | All | All |
Mom & Baby | Feeding Essentials | Bottle-feeding, Breastfeeding, Pacifiers |
Maternity Healthcare | Maternity Milk, Maternity Vitamins & Supplement | |
Milk Formula & Baby Food | All | |
Baby Healthcare | All | |
Diapering & Potty | All | |
Pets | Pet Food | All |
Litter & Toilet | All | |
Tickets, Vouchers & Services | All | All |
Digital Services | Digital Services | All |
Books & Magazines | E-Books | All |
⚠️ Note • The list of products not eligible for returns in original/sealed condition is subject to change without prior notice. • Personalized/customized products are not eligible to be returned even if the item is in original/sealed condition. |