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What happens if the Shopee Video Policy is violated?

To ensure high-quality content on Shopee Videos, users must meet our platform's minimum content standards. As such, penalties may be issued to users who do not meet the minimum content standards of the platform and affect shoppers’ experience, which include:

Taking down of video
Temporary bans from Shopee Video

⚠️ Note

Review the list of violations before posting to ensure your content follows the Shopee Video Community Guidelines. Avoiding these violations helps keep the platform safe and enjoyable for everyone.

Users who violate the Shopee Video Policy may have restricted access to Shopee Video.

Shopee Video Penalty Points

Penalty points are issued if you upload content that violates the Shopee Video Community Guidelines.
Each violation can result in up to 15 penalty points, depending on severity.
Accumulating 15 or more points will result in a permanent ban from posting on Shopee Video.

Penalty Points	Penalty
15 or more points	Permanently banned from posting videos on Shopee Video
12 or more points	Banned from posting videos on Shopee Video for 30 days
9 or more points	Banned from posting on Shopee Video for 7 days
6 or more points	Banned from posting on Shopee Video for 3 days

For IP Infringement case:

Shopee Video Feature Banning
No. of Violation	Action
1	7-day ban

⚠️ Note

Ban refers to having restricted access to the Shopee Video feature. You may only watch videos during the ban duration.

For your convenience, Shopee has provided guidelines on what products are prohibited and restricted from our Shopee Video platform for your reference.

If you would like to raise feedback or questions about the policies, you may contact Shopee Customer Service.

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