Hi, how can we help?

How to contact Customer Service for ShopeePay? (TAG)

For the English version of this article, click here.

 

ShopeePay Customer Service Contact Options:

Channels

Schedule

Internet call via app

7:00 AM hanggang 7:00 PM

Chat via app

24/7

Email via sppcustomerservice.ph@support.shopee.ph

9:00 AM hanggang 7:00 PM

Email via shopeepay_fraudsupport_ph@support.shopee.ph

24/7

 

 

Internet Call via app

Pumunta sa Me tab > Help Centre > Internet Call > Pumili kung ikaw ay Buyer o isang Seller > ShopeePay bilang topic > Pindutin ang Continue with call at magsisimula na ang iyong tawag.

 

a2013ab2b58d41a48932bee0eec30270.gif

 

Chat via app

Pumunta sa Me tab > Chat with Shopee > ShopeePay mula sa mga topic, o i-type ito sa message box.

 

773dbad19c4f420889a127ed948a1c9c.gif

Are you satisfied with the article?
Satisfied
Unsatisfied