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What to do if you suspect you've been scammed?

If you suspect a scam involving Shopee financial products, report it to Shopee Customer Service. Prepare to provide the following to the CS agent:  

 

  • Necessary information and screenshots:

    • Details of the scam 

      • Account Information

      • Transaction Date

      • Transaction Amount

      • Transaction Type (Fund Transfer, Scan to Pay, etc)

    • Details about the scam 

      • Incident details (e.g. How did the scam happen)

      • Where did the discussion happen

      • Scammer’s identity

 

Learn more on how to Protect Yourself from Online Scams & Fraudulent Activity.

 
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