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To prevent unauthorized transactions on your financial accounts, below are some tips to take note of:
Monitor your account
Watch for unusual logins or ShopeePay/SPayLater activity and report any suspicious transactions immediately.
Review transactions regularly
Check all transactions to ensure accuracy.
Secure your account
Update your Shopee password and ShopeePay PIN often; enable two-factor authentication.
Avoid phishing
Do not click suspicious links from emails, messages, or social media that can lead to phishing sites pretending to be Shopee.
Enable notifications
Turn on transaction alerts for real-time updates made on your Shopee account.
If you spot unauthorized transactions:
Contact Shopee Customer Service via the official app or website.
Provide details (order ID, date, amount, and unusual activity).
Our team will investigate and advise on next steps.