How does this quota system work?
Depending on your Shopee Loyalty Program tier, you can submit up to two (2) return requests per month for items in their original or sealed condition.
Shopee Loyalty Program Tier | Monthly Quota for Returns of Items in Original/Sealed Condition |
Classic/Silver/Gold | 1 |
Platinum | 2 |
⚠️ Note · Once you’ve reached your monthly limit for return requests under “I want to return item in original/sealed condition”, you won’t be able to submit additional requests under this reason until the start of the next calendar month. · Pending/ongoing return requests will count towards your monthly quota. If the request was unsuccessful, the quota will be automatically restored to your account. |