You can receive money from abroad into your ShopeePay account. Many popular remittance services, like Wise, Revolut, and Western Union, support sending funds from overseas to your ShopeePay account via InstaPay.
To do so, go to the remittance service provider’s app > select Direct to Wallet or Wallet Transfer > Input the ShopeePay account number (your 11-digit phone number starting with 09) > Provide any other requested recipient details.
If you are asked for ShopeePay’s SWIFT/BIC codes to perform the transfer, you may input the following:
Account Number | 11 digit phone number staring with 09 e.g. 09XXXXXXXXX |
International Transfer Codes | SWIFT: SHPHPHM2 BIC: SHPHPHM2XXX |
⚠️ Note If ShopeePay isn’t listed, the remittance provider may not have added it yet. As an alternative, you can use a different recipient account (for example, MariBank), or contact the provider for an update. |
Important reminders
Fees and timelines: Your remittance service may charge fees. Transfers can take a few business days to process.
Currency Conversion: Funds sent in currencies other than Philippine Pesos (PHP) will be converted to PHP before being credited to your account.
InstaPay network: All these transactions are processed through the InstaPay network and will show as an InstaPay cash-in.
Troubleshooting: For any issues or to check the status of your transfer, please contact your chosen remittance service provider's customer service via the hotlines below:
⚠️Note ShopeePay does not provide the remittance service. Transfers are handled by your chosen remittance provider and processed through the InstaPay network — they will appear in your ShopeePay account as an InstaPay cash-in. |
Provider | Contact Number |
Payoneer | +1 646 658 3113 (International) |
PayPal | +1 402 935 2050 (International) |
Remitly | +1 844 604 0924 (International) |
Western Union | 1-800-1-888-1200 (toll-free nationwide via PLDT Lines) 1-800-9-888-1200 (toll-free nationwide via Globe Lines) +632-8888-1200 (for calls from overseas) |
Wise | +63 28299 3264 (Philippines) | +1 888 501 4041 (International) |
WorldRemit | +63 285 4000 31 (Philippines) | International |