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[Shopee VIP] What is Shopee VIP and how does it work?

Shopee VIP is a monthly subscription-based program. As a Shopee VIP member, you’ll enjoy exclusive perks and benefits that help you save more while shopping on Shopee.


VIP Perks

Details

Daily 20% Off Vouchers

1x 20% Off Discount Voucher up to ₱100 with ₱249 min. spend

Monthly 20% Off Voucher

1x 20% Off Discount Voucher up to ₱250 with ₱1000 min. spend

Daily Free Shipping Discount Voucher with ₱0 min. spend

Free Shipping Discount Voucher up to ₱300, with ₱0 min spend

0% Interest with SPayLater

Use SPayLater and pay in 3-month installments without interest

(for eligible users); benefit activates 1 day after subscribing to Shopee VIP

3 Month Free Trial to ChatGPT Go

Access to a 3-month free trial to ChatGPT Go for VIP Subscribers 

3 Month Free Subscription to Canva Pro

Access to a 3-month free subscription to Canva Pro for VIP Subscribers 

1 Month Free Subscription to Super Duolingo

Access to a 1-month free subscription to Super Duolingo for VIP Subscribers

₱249 Off Voucher for MariBank

One-time voucher available to first-time Shopee VIP members with no previous purchase on Shopee using MariBank as a payment method

(Vouchers will be credited to your wallet 2-5 days after subscription as we assess your eligibility.)

Instant Delivery Free Shipping Discount Voucher

Instant Delivery Free Shipping Discount Voucher up to ₱100, with ₱0 min spend *Limited to Metro Manila only

Shopee VIP Day

Subscribers get extra benefits on top of the existing monthly benefits every Monday

Priority Customer Service

Priority access to customer support: skip the queue and receive prioritized handling for a faster, smoother experience.



You can find Shopee VIP in different parts of the app:


  • in Homepage


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  • in Me tab


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  • in My Vouchers wallet


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  • in Checkout page


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How to subscribe 

Select Shopee VIP > Subscribe > choose payment method (ShopeePay, SPayLater, MariBank, Credit/Debit Card, Linked Bank) > Confirm subscription. Once confirmed, a welcome message will appear, indicating that your VIP subscription is active.


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⚠️ Note

· Multiple payment methods may be linked to avoid subscription cancellation if your preferred method fails. Shopee will use this method for your monthly renewal.

· You may be required to enter your ShopeePay PIN or complete facial verification.



How renewals work

  1. Auto-renewal: Your subscription will renew each month automatically.

  2. Billing date: Your recurring billing date can be found in the VIP page.

  3. Payment method: Renewal will be charged to the payment method you selected during subscription.

  4. Suspension Period: If Shopee is unable to charge your payment method when a subscription fee is due, your Shopee VIP subscription will be suspended for 30 days. Make sure to have a sufficient balance across your payment method or manually cancel your subscription.


⚠️ Note

· During this time, Shopee will retry charging every 2 days, but you won’t receive VIP benefits. You may add sufficient balance or cancel the subscription manually.

· If payment still fails after 30 days, your Shopee VIP subscription will be automatically terminated, and you’ll need to subscribe again to regain the benefits.


  1. Cancellation: Cancel at least 1 day before your renewal date to avoid being charged for the next month. To cancel, go to Me > Shopee VIP and scroll to the bottom of the page, after Terms & Conditions, to find the Cancel Subscription button

  2. No refunds: Once a renewal payment is made, it is non-refundable.



Managing Subscription

Go to Me > Shopee VIP to:

  • View your benefits and renewal date

  • Change your payment method

  • Cancel your subscription anytime before the next billing date



Read the latest terms here.


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