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[Instant Delivery] How do I check the status of my Instant order?
You can check the status of your Instant order on the Shopee homepage or in your app's notifications.
Status | What does it mean? |
Seller is preparing your order | The seller has received your order and is getting your parcel ready. |
Assigning driver | Shopee is looking for a driver to pick up your order. |
Driver is heading to seller | A driver has been found and is on the way to the seller. |
Driver has picked up your order | The driver has collected your order from the seller. |
Driver is heading to you | The driver is on the way to your address. |
Your order has arrived early | Your order arrived before the estimated delivery time. |
Your order has arrived | Your order has been delivered. |
Cancelled | Your order was cancelled. |
Your order failed to ship | The delivery attempt failed. The seller will rearrange the delivery. |
Select the notification to see the delivery status of your order.
⚠️ Note • This only applies to orders booked with Instant delivery • If your phone can’t show live trackers, you will get regular notifications whenever the status of the order changes • The tracker automatically ends once the item has been delivered or cancelled • If you order outside a seller’s Instant operating hours, the tracker will appear once the seller arranges shipment |