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Track your delivery using the in-app tracker. Updates usually shows up within 24-48 hours. Learn more about the estimated delivery time for your order.
Listed below are the Shopee Supported Logistics partners, along with their contact details.
Courier | Tracking Link | Contact Numbers | Email Address |
SPX Express | |||
J&T Express | (02) 89111888 | customerca@jtexpress.ph | |
XDE Logistics | 09171364933 or 09171359933 | customercare@xde.com.ph or inquiry@xde.com.ph | |
2Go | (02) 87799222 | customerservice@2go.com.ph | |
J&T Cargo | https://www.jtcargo.ph/ | (02) 86818899 | jntcargo@jtcargo.ph |
YTO Express | (02) 84599999 | cs.ytoexpress_ph@yto.net.cn | |
Flash Express | (02) 85394002 | customerservice@flashexpress.ph | |
Worklink Services Inc | (02) 85333888 | cs_ecom@wsi.ph | |
⚠️ Note · Expedited delivery is only available after your estimated delivery date has passed. If your order hasn’t moved in 4 days, it's best to contact the courier’s customer service directly. · Couriers will try to deliver your order twice. If both attempts fail—or if you refuse the order on the first try—it will be canceled and sent back to the seller. These returned orders can’t be re-delivered. · Some couriers won’t call before delivery. If a rider contacts you, go ahead and reply. If you can’t reach them, just contact Shopee Customer Service with your Order Number or Tracking Number. If you experience issues like rider misconduct or fake delivery attempts, report it right away to the courier or to Shopee Customer Service. |